MILLOM POST OFFICE :-  The steps were impossible for Disabled, Elderly, and people with prams/buggies to gain access, after a short battle with Royal Mail, it was decided that an access could be installed at the rear, with a security camera and locked door for anyone to use.
Now there is no more money transactions done in the rain, bad weather, and the threat of muggings ended.

Ex-Nat West Bank  Ulverston:-  The button to summonds assistance for the disabled, was at the main door, but up several steps, which was impossible for wheelchair users.
But on approaching the Banks Head Office, they met us and agreed it was a silly situation, and so they had a ramp built to eliminate the problem, the Bank has since closed